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GENERAL

Where is the event located?

Premiere Orlando is located at the Orange County Convention Center – West Complex. 9800 International Drive, Orlando, FL 32819. 

What are the event hours?

Saturday, May 31, 2025

Sunday, June 1, 2025

Monday, June 2, 2025 

Where should I stay? Are there hotel options available?

Premiere has partnered with onPeak to provide you with hotel options for your trip to Orlando at a reduced rate. 

What is the best way to travel to the show?

Premiere provides exclusive discounts with select airlines, including Delta, Southwest and United Airlines. We also offer car rental discounts. For further details, please visit our dedicated travel page. 

Is there an age requirement?

All attendees, models, and exhibit staff must be over the age of 16. 

Where can I park?

The most convenient parking for Premiere Orlando is the West Building lot. Additional parking can be found at the North/South building and Destination Parkway Garage. Parking shuttles run throughout the day from both parking lots to transport attendees to the West Complex. 

Standard Vehicle: $20/day
Oversized Vehicle: $30/day
Please note that prices are subject to change. For the most current parking information, please click here. 

Is there transportation between the convention center and hotels?

Premiere Orlando will provide shuttle service to and from the Orange County Convention Center from select hotels. This service is only available for guests who booked their hotel through our official housing company, onPeak.   

Is Wi-Fi available at the show?

The convention center offers complimentary Wi-Fi in common areas only. If you require Wi-Fi in the exhibit halls, it is available for purchase through Smart City. 

Are pets allowed?

Pets are not allowed; however, services animals are permitted. 

Can I leave the show and re-enter later?

Yes, you can leave the show floor and re-enter later the same day. To ensure a smooth re-entry process, make sure you receive a hand stamp upon exiting. When you return, present your hand stamp, or have your ID ready along with your digital show pass badge for re-entry. This will help validate your previous entry and facilitate a seamless re-entry experience. 

Why do I need a hand stamp for re-entry?

Your digital badge will only be scanned once and will be flagged when scanned a second time to maintain the security of the event. The hand stamp serves as proof of entry to the show and ensures a smooth re-entry process. 

What if I don’t receive a hand stamp when exiting the show?

In case you don’t receive a hand stamp upon exiting, please make sure you have your ID ready along with your show pass for re-entry. Our staff will request your ID to validate your entry. 

Do I always need to show my ID for re-entry?

If you have a valid hand stamp, there is no need to present your ID for re-entry. However, if you did not receive a hand stamp, it is essential to have your ID ready along with your digital show pass badge at entry. 

Is there a bag check onsite?

Yes, no need to carry your purchases! We’ve partnered with the FedEx office located in Central Lobby C to offer package storage*. Once you’re done shopping, you can also arrange shipping right to your home. View more information here.
*Additional fees apply for PACKING, SHIPPING and HANDLING.

 

I have a question that has not been answered, who can I ask?

Please contact one of our qualified Customer Service Associates who will be happy to assist you! Please call 800-335-7469 or email customerservice@premiereshows.com. 

For Attendees

Who can attend Premiere shows?

Premiere is open exclusively to members and students of the professional beauty industry. Verification of credentials is required for all attendees. Eligibility requirements can be found here. 

When will show passes be available for purchase?

Registration for Premiere Orlando 2025 is not available yet. Please click here to join our mailing list.  

How much are show passes?

Show Pass Pricing is not available yet. Please click here to join our mailing list.  

Where can I find which brands will be exhibiting at the show?

A list of exhibiting brands can be found in our digital directory – coming soon. 

Where can I find information on classes and educators?

At this time, we are still working to perfect the Education lineup for Premiere Orlando 2025.

When is the last day to purchase a show pass or register online?

Registration for Premiere Orlando 2025 is not available yet. Please click here to join our mailing list.  

Do PBA/ACP/ASCP members receive a discount?

PBA, AHP, and ASCP members are eligible for exclusive show pass discounts. To secure your special rate, select ‘Yes’ when prompted about your membership while purchasing your pass. 

I purchased my show pass, but do I need to print my badge?

Premiere Orlando is paperless! Your phone is your show pass – additional instructions will be provided in your email confirmation. 

I received an email with an access code, how do I get my show pass?

To purchase your show pass, please reference the email you received containing your access code and selectClick here to proceed with your order.” If you’re having trouble locating your email, search your inbox for “Eventspass.” 

Will there be registration assistance on-site?

Yes, our registration team will be available on-site to assist. 

Do educational sessions cost money to attend?

Educational sessions are free with the purchase of a show pass. Workshops are an additional fee. 

How do I register for a hands-on workshop?

Workshops can be added on when purchasing your show pass. If you have already purchased your show pass, please contact our Customer Service Team at 800-335-7469 or customerservice@premiereshows.com. 

How do I register for competitions?

You can register for competitions while purchasing your show pass. 

Additional competition information will be available closer to show. 

For Exhibitors

What are the move-in and move-out hours?

More information is coming soon!

How do I register to exhibit?

You can fill out an Exhibitor inquiry form here. Please note, 50% deposit is required upon receipt of booth contract. 

For additional information on exhibiting at Premiere Orlando, please click here.   

Is there a cancellation deadline and fee?

A 50% non-refundable deposit is required with the contract. 

How can I let my audience know I’ll be at the show?

Premiere has provided promotional graphics for exhibitors to utilize. Assets and additional information can be found in our exhibitor promotional kit. 

How can I boost my presence on-site?

Premiere offers sponsorship opportunities to help increase brand awareness and direct traffic to your booth on-site. Please contact your sales manager for additional information. 

Is my booth carpeted?

The booth does not include carpet but can be rented through Freeman, the decorator. You may also provide your own flooring. All booths are required to have flooring. Please note drayage fees may apply. Please click here to order. 

Is electricity included in my booth?

Electricity will not be included with your booth rental, but you can order electricity through the convention center. 

Is Wi-Fi included in my booth rental?

No, Wi-Fi is not included in your booth rental, but can be ordered from Smart City. Please click here to order. 

Is insurance mandatory and where can I get it?

Yes, as an exhibitor you are required to carry general liability insurance. We recommend registering with ExhibitorInsurance.com – please click hereto order or 1 (800) 528-7975.  However, if you have your own insurance, you may be able to get a rider attached to your current insurance policy. 

Does Premiere offer lead retrieval?

Yes, through LeadGen. LeadGen is the EventsPass lead retrieval app that allows you to scan attendee tickets and save registration data to your own leads database.  

Additional information on lead retrieval will be provided 30 days prior to move-in. 

Can I set up my own booth?

Full-time employees of the exhibiting company can set up their own booth. 

Can I carry my own product into my booth?

Exhibitors may unload their own vehicles provided they do not use any material handling equipment such as forklifts, pallet jacks, flatbeds, etc. 

When will I receive my assigned booth location?

A booth confirmation will be emailed to you 60 days prior to the show. If you do not receive confirmation, please contact our Customer Service Team at 800-335-7469. 

How do I register my booth staff?

You will receive a “Welcome Letter” through EventsPass, where a username and a link to register will be emailed to you 30 days prior to the show. 

How do I pick up my exhibitor badge?

Exhibitor credentials are DIGITAL only and will be available 30 days prior to the show. A username and link will be emailed to you from our registration partner, EventsPass. 

Where is self-unloading located?

A designated self-unloading area will be provided. Instructions will be published in the service manual. 

How can I acquire models for our booth demonstration?

All exhibitors are responsible for hiring their own models. A list of available modeling agencies can be found in our Services Kit. 

For Educators

What is the objective of Premiere education?

To provide attendees with the following: 

  • Content that is forward-thinking, relevant, and actionable 
  • Emerging trends, concepts, solutions, and best practices that may be immediately implemented 
  • Knowledge to develop growth initiatives and become a catalyst for innovation 
Who is eligible to present an education session?

Beauty industry professionals and exhibitors are eligible to present an education session. However, the Premiere team will consider proven experts operating from outside the beauty industry on a case-by-case basis. 

For questions about eligibility, please contact education@premiereshows.com. 

Does it cost money to educate at the show?

Becoming an educator at Premiere is free of charge. Please be aware that education slots are on a first-come, first-served basis so we recommend applying early. 

What will I need to submit a speaker application?

You will need to provide the following information: 

  • Contact details including name, job title, company affiliation, mailing address, email address, and telephone number 
  • Brief bio in paragraph format 
  • Session title  
  • Five learning objectives that will explain what you are looking to deliver to attendees 
  • Past speaking experience 
How can I let my audience know I’ll be at the show?

Premiere has provided promotional graphics for educators to use. Assets and additional information can be found in our educator promotional kit. 

How many people may speak or present during a session?

Education sessions are limited to a maximum of two co-presenters. Panel discussions can accommodate up to three panelists, plus a moderator. 

What does Premiere provide to each approved speaker?

Each speaker is provided with three staff badges, one 60-minute classroom presentation time, and basic audio visual (screen and a/v stand). 

Will the session be recorded?

Most education sessions and panel discussions at Premiere are not recorded. 

Are handout materials permitted?

Speakers are encouraged to provide approved handout materials to attendees. Speakers may distribute hard copies in the sessions at their own expense. 

Can I sell books, DVDs, or other products in the education session?

Sales are not allowed in the session rooms. DVDS and education books may be sold at the discretion of Premiere.  

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